Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

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TextLanguage: English Publication details: Delhi : Pearson, c2004.Edition: 5th edDescription: xviii, 652 p. : ill., map ; 26 cmISBN:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	Central Library, University of Rajshahi		Non-fiction		658.8 LOS 2004 (Browse shelf(Opens below))				C-3	Available	BDT		B20999
	Books	Central Library, University of Rajshahi		Non-fiction		658.8 LOS 2004 (Browse shelf(Opens below))				C-4	Available	BDT		B21000

Includes bibliographical references and indexes.

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