Central Library OPAC University of Rajshahi
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Creating customer delight : the how and why of CRM / Rakesh Seth, Kirti Seth.

By: Contributor(s): Material type: TextLanguage: English Publication details: New Delhi ; Thousand Oaks, Calif. : Response Books, c2005.Description: 154 p. : ill. ; 20 cmISBN:
  • 0761932968 (paper back)
Subject(s): DDC classification:
  • 658.812 23 SEC 2005
Item type: Books
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Central Library, University of Rajshahi Reading Room Non-fiction 658.812 SEC 2005 (Browse shelf(Opens below)) C-1 Not For Loan INR B48141

Includes index.

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