Be our guest : perfecting the art of customer service /
Be our guest : perfecting the art of customer service /
by Disney Institute ; foreword by Michael D. Eisner..
- 1st ed.
- New York : Disney Editions, c2001.
- 206 p. ; 19 cm.
Includes bibliographical references and index.
0786853077
Disney Institute.
Amusement parks--Customer services--Florida--Orlando.
Walt Disney World (Fla.)
658.812 / BEO 2001
Includes bibliographical references and index.
0786853077
Disney Institute.
Amusement parks--Customer services--Florida--Orlando.
Walt Disney World (Fla.)
658.812 / BEO 2001