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A librarian's guide to telephone reference service /

Yates, Rochelle, 1942-

A librarian's guide to telephone reference service / Rochelle Yates. - Hamden, Conn. : Library Professional Publications, 1986. - 136 p. ; 23 cm.

Includes Index

ISBN: 0208020829 0208020837 (pbk.)

Subjects--Topical Terms:
Reference services (Libraries)

Dewey Class. No.: 025.52028 / YAL 1986

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