| 000 | 01081nam a2200325 a 4500 | ||
|---|---|---|---|
| 001 | 77151 | ||
| 003 | BD-RjUL | ||
| 005 | 20211209082931.0 | ||
| 008 | 200226s2001 nyu b 001 0 eng d | ||
| 020 | _a0786853077 | ||
| 035 | _a(BD-RjUL) | ||
| 040 |
_aDLC _cDLC _dDLC _dBD-RjUL _beng |
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| 041 | _aeng | ||
| 042 | _apcc | ||
| 043 | _an-us-fl | ||
| 082 | 0 | 0 |
_a658.812 _221 _bBEO 2001 |
| 245 | 0 | 0 |
_aBe our guest : _bperfecting the art of customer service / _cby Disney Institute ; foreword by Michael D. Eisner.. |
| 250 | _a1st ed. | ||
| 260 |
_aNew York : _bDisney Editions, _cc2001. |
||
| 300 |
_a206 p. ; _c19 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 610 | 2 | 0 |
_aDisney Institute. _9239971 |
| 650 | 0 |
_aAmusement parks _xCustomer services _zFlorida _zOrlando. _9239972 |
|
| 651 | 0 |
_aWalt Disney World (Fla.) _9239973 |
|
| 710 | 2 |
_aDisney Institute. _9239971 |
|
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0914/00047492-d.html |
| 942 |
_2ddc _cBK |
||
| 999 |
_c77151 _d77151 |
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