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_a658.401 _223 _bROT 2004 |
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_aTotal quality management : _ban introduction / _cedited by V.V. Gopal |
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_aIndia : _bICFAI books, _c2004 |
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_a174 p. : _bill. ; _c23 cm |
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_aTotal quality management _9176403 |
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_aTotal quality management _xCase studies _9183084 |
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_aGopal, V.V. _9233961 |
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