000 00939nam a2200277 a 4500
001 60172
003 BD-RjUL
005 20211209080818.0
008 161228s1995 enka b 001 0 eng
020 _a0335193498
020 _a0335191606 (pbk.)
035 _a(BD-RjUL)60296
040 _aDLC
_cDLC
_dDLC
_beng
041 _aeng
082 0 0 _a363.068
_220
_bGAQ 1995
100 1 _aGaster, Lucy,
_d1940-
_9179146
245 1 0 _aQuality in public services :
_bmanagers' choices /
_cLucy Gaster.
260 _aBuckingham [England] ;
_aPhiladelphia :
_bOpen University Press,
_c1995.
300 _aix, 149 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. [138]-145) and index.
650 0 _aPublic administration
_zGreat Britain.
_9179147
650 0 _aMunicipal services
_zGreat Britain
_xManagement.
_9179148
942 _2ddc
_cBK
999 _c60172
_d60172