00807nam a2200265 a 450000100060000000300080000600500170001400800410003102000220007202000150009403500190010904000320012804100080016008200240016810000240019224500480021625000120026426000550027630000350033150000450036650400510041165000260046265000290048870000240051782075BD-RjUL20231010123347.0231010s2002    enka     b    001 0 eng    a0415227763 (pbk.)  a0415227755  a(BD-RjUL)82075  aDLCcDLCdDLCdBD-RjULbeng  aeng00221a658.3bHAI 20021 aHayes, John,d1943-10aInterpersonal skills at work /cJohn Hayes.  a2nd ed.  aHove, East Sussex ;aNew York :bRoutledge,c2002.  axiii, 306 p. :bill. ;c24 cm.  aRev. ed. of: Interpersonal skills. 1994.  aIncludes bibliographical references and index. 0aPersonnel management. 0aInterpersonal relations.1 aHayes, John,d1943-