TY  - BOOK
AU  - Alam, M. Aslam 
AU  - Alam, Quamrul 
AU  - Khair, Rizwan 
AU  - Karim, Mohammad Rezaul 
TI  - Managing change for better public service delivery
SN  -  9780367472429
U1  - 351 23
PY  - 2020///
CY  - Routledge
PB  - Taylor & Francis Ltd.
KW  - Public administration
KW  - Citizen participation
ER  -