Shoeb, Md. Zahid Hossain

Measuring Service Quality : A Study of Public and Private University Libraries in Bangladesh / Submitted by Md. Zahid Hossain Shoeb ; - Dhaka, Department of Information Science and Library Management, University of Dhaka, 2008 - Xii, 119, [4] Leaves : ill. ; 29 cm.

Thesis (M. Phil. ) -- Department of Information Science and Library Management, University of Dhaka, 2008

References: Leaves 115-119




Academic libraries --Customer services --Bangladesh--Dhaka

027.70954922 / SHM 2008