01081nam a2200325 a 4500 77151 BD-RjUL 20211209082931.0 200226s2001 nyu b 001 0 eng d 0786853077 (BD-RjUL) DLC DLC DLC BD-RjUL eng eng pcc n-us-fl 658.812 21 BEO 2001 Be our guest : perfecting the art of customer service / by Disney Institute ; foreword by Michael D. Eisner.. 1st ed. New York : Disney Editions, c2001. 206 p. ; 19 cm. Includes bibliographical references and index. Disney Institute. 239971 Amusement parks Customer services Florida Orlando. 239972 Walt Disney World (Fla.) 239973 Disney Institute. 239971 Publisher description http://www.loc.gov/catdir/enhancements/fy0914/00047492-d.html ddc BK 77151 77151 0 0 ddc 0 1 RUCL RUCL Reading 2020-02-19 10.95 0 658.812 BEO 2001 2020-02-26 00:00:00 C-1 2020-02-26 BK