Total quality management :  An introduction / 
Edited by V V Gopal 
 - Hyderbad:  ICFAI University Press,  2004 
 - viii,174 p.[A15] :  ill. ;  22 cm. 
<br/><br/> Includes indexes. 
<br/><br/><label>ISBN: </label>8178813580 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TQM
<br/><br/><label>Dewey Class. No.: </label>658.4013  / TOT 2004