Dawson, Ross, 1962- Developing knowledge-based client relationships : the future of professional services / Ross Dawson. - Boston : Butterworth-Heinemann, c2000. - xix, 275 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 0750671858 (alk. paper) Subjects--Topical Terms: Knowledge managementBusiness consultants. Dewey Class. No.: 001.0688 / DAD 2001