TY  - BOOK
AU  - Brown,Mark Graham
TI  - Baldrige award winning quality: how to interpret the Malcolm Baldrige award criteria 
U1  - 658.56207973 23
PY  - 1994///
CY  - Wiscinsin
PB  - Quality Press
KW  - Malcolm Baldrige National Quality Award
KW  - Total quality management
KW  - Awards
KW  - United States
N1  - Text
ER  -