00860nam a2200277 a 4500 61558 BD-RjUL 20211209080958.0 021021s2002 qeaa 001 0 eng d 9788131516478 8131516474 (BD-RjUL)61682 ANL eng ANL BD-RjUL eng 23 658.8 BAS 2012 Bateson, John E. G. 183423 Services marketing / John E. G. Bateson and K. Douglas Hoffman. 4th ed. Mexico City : Cengage learning,, c2011 [reprint 2012] xvii, 468 p. : ill. ; 25 cm. Includes index. Service industries Marketing Textbooks. 183424 Service industries Management Textbooks. 183425 Hoffman, K. Douglas 183426 ddc BK 61558 61558 0 0 ddc 0 1 NFIC RUCL RUCL Reading 2013-06-23 Dhaka, Paragon Enterprises Ltd. 650.00 0 658.8 BAS 2012 2017-01-19 00:00:00 C-1 2021-12-09 BK