Schiffman, Leon G.

Consumer behaviour / Leon G. Schiffman and Leslie Lazar Kanuk - 5th ed. - New Jersey : Prentice Hall, c1994. - xix, 684 p. : ill. ; 27 cm.

Formerly CIP.

Includes bibliographical references and index.

An introduction to the study of consumer behaviour -- Consumer research -- Market segmentation -- Consumer decision-making -- Consumer motivation -- Personality and consumer behaviour -- Consumer perception -- Consumer learning -- Consumer attitude formation and change -- Communication and consumer behaviour -- Reference groups and family influences -- Social class and consumer behaviour -- The influence of culture and subculture on consumer behaviour -- Cross-cultural consumer behaviour : an international perspective -- Consumer influence and the diffusion of innovations -- Consumer decision-making-again.

0136690033


Consumer behavior
Motivation research (Marketing)

658.8342 / SCC 1994