@book{5950,
	author = {Bhatnagar, Subhash C.},
	title = {E-government :},
	publisher = {Sage Publications,},
	year = {c2004 [Printing 2004].},
	address = {New Delhi ;},
	url = {http://www.loc.gov/catdir/enhancements/fy0657/2004011712-d.html}
}