TY  - BOOK
AU  - Fiszbein,Ariel
ED  - World Bank.
TI  - Citizens, politicians and providers: the Latin American experience with service delivery reform 
SN  - 0821360892
U1  - 363.6098 23
PY  - 2005///
CY  - Washington, DC
PB  - World Bank
KW  - Public administration
KW  - Latin America
KW  - Politics and government
N1  - Includes bibliographical references (p. 63-67)
ER  -