Citizens, politicians and providers :  the Latin American experience with service delivery reform / 
Ariel Fiszbein, editor. 
 - Washington, DC :  World Bank,  c2005. 
 - ix, 67 p. :  ill. ;  27 cm. 
<br/><br/>Includes bibliographical references (p. 63-67). 
<br/><br/><label>ISBN: </label>0821360892 0821360906 (eISBN) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration--Latin America.
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Latin America--Politics and government.
<br/><br/><label>Dewey Class. No.: </label>363.6098  / CIT 2005