Bawden, David. <br/><br/>
User-oriented evaluation of information systems and services / 
David Bawden. 
 - Brookfield, Vt., USA :  Gower,  c1990. 
 - vi, 209 p. :  ill. ;  24 cm. 
<br/><br/> Include index 
<br/><br/><label>ISBN: </label>0566052091 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Information services.     Libraries. 
<br/><br/><label>Dewey Class. No.: </label>020  / BAU 1990