TY - BOOK AU - Jurow,Susan AU - Barnard,Susan B. TI - Integrating total quality management in a library setting SN - 1560244631 (acid free paper) U1 - 025.10973 23 PY - 1993/// CY - New York PB - Haworth Press KW - Library administration KW - United States KW - Total quality management N1 - Published also as v. 18, numbers 1-2 of Journal of library administration; Includes bibliographical references and index ER -