Integrating total quality management in a library setting / 
Susan Jurow, Susan B. Barnard, editors. 
 - New York :  Haworth Press,  c1993. 
 - 201 p. ;  23 cm. 
<br/><br/> Published also as v. 18, numbers 1-2 of Journal of library administration. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>1560244631 (acid free paper) 156024464X (pbk. : acid free paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library administration--United States.<br/>Total quality management--United States.
<br/><br/><label>Dewey Class. No.: </label>025.10973  / INT 1993