TY  - BOOK
AU  - Whittaker,Kenneth
TI  - The basics of library-based user services
SN  - 1856040755
U1  - 025.50941 23
PY  - 1993///
CY  - London
PB  - Library Association
KW  - Public services (Libraries)
KW  - Great Britain
KW  - Libraries
KW  - Customer services
N1  - Includes bibliographical references and index
ER  -