TY - BOOK TI - Harvard business essentials: business communication SN - 9781591391135 U1 - 651.7 21 PY - 2003/// CY - Boston, Mass. PB - Harvard Business School Press KW - Business communication N1 - Includes bibliographical references (p. 155) and index UR - http://www.loc.gov/catdir/toc/ecip041/2003005927.html ER -