00697nam a2200217 a 450000100060000000300080000600500170001400800410003102000150007203500190008704000310010604100080013708200290014510000320017424501450020625000130035126000320036430000250039650000180042165000400043953410BD-RjUL20211209075945.0020628s2002    enk           000 0 eng d  a0749438916  a(BD-RjUL)53530  aBDSbengcBD-RjULdBD-RjUL  aeng0 a658.312404223bPHU 20041 aPhillips, Patricia Pulliam.10aUnderstanding the basics of return on investment in training :bassessing the tangible and intangible benefits /cPatricia Pulliam Phillips.  a2nd. ed.  aLondon :bKogan Page,c2004  axvi, 96 p. ;c24 cm.  aInclude index 0aEmployeesxTraining ofxEvaluation.