TY - BOOK AU - Petrick,Joseph A. AU - Furr,Diana S. TI - Total quality in managing human resources T2 - St. Lucie Press total quality series SN - 8175140135 U1 - 658.3 23 PY - 1995/// CY - Delray Beach, Fl. PB - St. Lucie Press KW - Personnel management KW - Total quality management N1 - Includes bibliographical references and index ER -