Petrick, Joseph A., Total quality in managing human resources / by Joseph A. Petrick, Diana S. Furr. - Delray Beach, Fl. : St. Lucie Press, c1995. - xviii, 370 p. : ill. ; 24 cm. - St. Lucie Press total quality series . - St. Lucie Press total quality series. . Includes bibliographical references and index. ISBN: 8175140135 Subjects--Topical Terms: Personnel management.Total quality management. Dewey Class. No.: 658.3 / PET 1995