Churchill, Gilbert A. Marketing : creating value for customers / Gilbert A. Churchill, Jr., J. Paul Peter. - 2nd ed. - Boston : Irwin/McGraw Hill, c1998. - xxiv, 630 p. : ill. ; 29 cm. Includes bibliographical references (p. [587]-605) and indexes. ISBN: 0256228779 Subjects--Topical Terms: Marketing. Dewey Class. No.: 658.8 / CHM 1998