Ferrell, Robert W. <br/><br/>
Customer-oriented planning / 
[by] Robert W. Ferrell. 
 - [New York] :  American Management Association,  1970 
 - 253 p. :  illus. ;  24 cm. 
<br/><br/>Includes index 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Planning.
<br/><br/><label>Dewey Class. No.: </label>658  / FEC 1970