Schatz, Stephen F. Effective telephone fundraising : the ultimate guide to raising more money / Stephen F. Schatz. - Hoboken, N.J. : Wiley, c2010. - xxiv, 259 p. : ill. ; 26 cm. Includes index. ISBN: 9780470560594 (pbk.) 0470560592 (pbk.) Subjects--Topical Terms: Telephone fund raising. Dewey Class. No.: 658.15224 / SCE 2010