TY - BOOK AU - Zikmund,William G. TI - Business research methods SN - 9788131500293 U1 - 658.0072 21 PY - 2003/// [reprinted 2008-2010] CY - Mason, Ohio PB - Thomson/South-Western KW - Management KW - Research KW - Business N1 - Includes bibliographical references and index ER -