TY - BOOK AU - Galvin,Thomas J. TI - Problems in reference service: Case studies in method and policy U1 - 025.52 16 PY - 1965/// [Printing 1966] CY - New York PB - R. R. Bowker Co. KW - Reference services (Libraries) KW - Case studies KW - Library science N1 - Includes bibliographies ER -